Telecalling & Sales Executive

Ovii's Interpretation of the Role

The Telecalling & Sales Executive will drive lead conversion for a fast‑growing D2C kids‑fashion brand, handling outbound outreach and inbound queries across calls, messages and social media, and nurturing repeat purchases.

Role Snapshot

• Drive lead conversion via calls, messages and social media
• Handle product, size, pricing and order queries
• Build lasting customer relationships
• Maintain organized lead and order records
• Collaborate with marketing to follow up inbound leads
• Use AI‑enabled tools for lead management

Must-Have Requirements

• Strong spoken and written communication skills
• Comfortable working with sales and lead targets
• sales
• telecalling

Nice-to-Have Signals

• Fashion/retail experience
• Familiarity with CRM tools
• Basic comfort with spreadsheets or lead‑tracking systems
• AI tool usage for lead management
• fashion/retail
• fashion
• D2C
• e‑commerce

Work Setup

• Location: Hyderabad, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Reach out to potential customers through calls, messages and social media
• Generate new leads and follow up consistently until conversion
• Follow up on inbound leads from website, Instagram and marketing campaigns
• Answer customer queries about products, sizes, pricing and orders with a friendly, patient approach
• Build relationships that encourage repeat purchases
• Maintain organized records of leads, queries and orders
• Share customer feedback with the product and service teams

Good Fit If You Have

• Enjoys a fast‑paced D2C environment
• Comfortable working toward sales and lead targets
• Friendly, patient and solution‑oriented in customer interactions
• Willing to learn AI‑driven lead management tools
• Interest in fashion or children’s apparel (helpful but not required)