Technical Operations Associate

Ovii's Interpretation of the Role

The Technical Operations Associate builds and maintains internal tools that keep Commure’s infrastructure team running at speed. You’ll work with Retool, Vercel, and AI‑enabled platforms to design data pipelines, API integrations, and LLM‑driven automations that directly support clinicians and operations.

Role Snapshot

• Build internal tools with Retool
• Deploy AI‑powered apps on Vercel/Cursor
• Design SQL data pipelines and ETL
• Integrate REST APIs and webhooks
• Automate workflows with LLMs
• Partner with operational leads
• Document solutions and onboard users
• Iterate via rapid prototyping

Must-Have Requirements

• Retool
• Vercel
• Cursor
• SQL
• REST API integration
• Webhooks
• LLM prompt engineering
• AI workflow automation
• technical operations
• internal tool development
• SQL data pipelines
• API integration
• LLM/AI workflow automation
• On‑site work in Mountain View, CA

Nice-to-Have Signals

• JavaScript
• Python
• Looker Studio
• Power BI
• Tableau
• Zapier
• Make
• n8n
• JavaScript/Python scripting
• healthcare SaaS operations
• BI reporting
• shared services platform support
• workflow automation platforms
• healthcare

Work Setup

• Location: Mountain View, USA
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Design, develop, and ship internal dashboards and tools using Retool and Vercel.
• Create and maintain data pipelines, complex SQL queries, and ETL processes for operational reporting.
• Integrate external systems via REST APIs, webhooks, and database connectors, adding logging and monitoring.
• Build AI‑driven automations, including LLM‑based agents for exception handling and credentialing.
• Prototype solutions quickly, gather user feedback, and iterate to improve internal workflows.
• Translate business needs into technical implementations, document work, and onboard internal users.

Good Fit If You Have

• Thrives in a fast‑moving, high‑ownership environment.
• Strong written and verbal communication with non‑technical stakeholders.
• Keeps current with AI and LLM technologies.
• Self‑directed and reliably delivers on commitments.