Technical Lead, Platform Engineering (Observability)

Ovii's Interpretation of the Role

We are seeking a Technical Lead to own Mercari's observability platform, driving reliability, AI‑powered incident detection, and self‑service tooling for 500+ microservices. The role blends deep engineering expertise with mentorship and cross‑team collaboration.

Role Snapshot

• Technical lead for observability platform
• Own end‑to‑end observability stack
• Mentor and shape engineering culture
• Drive AI‑enabled incident detection
• Define observability standards and SLOs
• Collaborate with SRE, security, and product teams

Must-Have Requirements

• Go or Python
• Kubernetes
• Terraform
• GCP or AWS
• Observability platforms (Datadog, Prometheus, Grafana)
• Metrics, logging, distributed tracing
• SLO/SLI frameworks
• building scalable production systems
• observability platform development

Nice-to-Have Signals

• AI/ML for anomaly detection
• OpenTelemetry
• Cost optimization of observability data
• Open‑source observability contributions
• AI for observability
• large‑scale distributed systems

Work Setup

• Location: Bengaluru, India
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Design, build, and operate a scalable observability platform covering metrics, logs, traces, and alerts
• Reduce Mean Time to Detect (MTTD) and Mean Time to Mitigate (MTTM) through AI‑powered anomaly detection and alert correlation
• Create self‑service tooling that enables product engineers to instrument, monitor, and alert on their services independently
• Define and champion observability standards, best practices, and SLO frameworks across the organization
• Collaborate with SRE, security, and product engineering teams to ensure comprehensive system visibility
• Automate operational workflows and improve platform efficiency
• Lead technical decisions, mentor engineers, and foster a strong engineering culture within the observability team

Good Fit If You Have

• Enjoys turning noisy alerts into actionable insights
• Passionate about improving developer experience through platform tooling
• Thrives in a fast‑moving, AI‑enabled environment