Technical Account Manager

Ovii's Interpretation of the Role

The Technical Account Manager partners with enterprise customers to ensure successful adoption and expansion of the UiPath automation platform. Leveraging deep technical expertise, the role provides advisory, architecture, and health‑check services that drive measurable business outcomes.

Role Snapshot

• Technical account ownership
• Customer‑success advisory
• Automation platform expertise
• Enterprise solution architecture
• AI‑driven automation guidance

Must-Have Requirements

• UiPath Studio
• UiPath Document Understanding
• .NET or Java programming
• Cloud platforms (Azure, AWS, GCP)
• Customer‑facing technical account management
• Automation platform expertise
• English fluency (resume must be submitted in English)

Nice-to-Have Signals

• AI frameworks (ChatGPT, Claude, LangGraph, CrewAI)
• LLMs, Retrieval‑Augmented Generation, MCP
• BPMN and process‑mining tools
• UiPath certifications (Advanced RPA Developer, Solution Architect)
• Cloud platform certifications
• AI framework implementation
• Process‑mining and BPMN experience
• UiPath Advanced RPA Developer
• UiPath Solution Architect
• AI‑powered automation

Work Setup

• Location: Sao Paulo, Brazil
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Brazil
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details beyond Brazil
• Education requirement
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Own the technical success of assigned enterprise customers, driving value‑focused workstreams on the UiPath Platform
• Provide embedded technical advisory to mature automation programs and expand customers’ automation vision
• Plan, install, upgrade, and troubleshoot UiPath Platform infrastructure
• Enable customer technical stakeholders on best‑practice usage tailored to their constraints
• Conduct design and code reviews for selected automations to enforce best practices
• Perform technical health checks, surface risks, and recommend continuous‑improvement actions
• Collaborate with Product Support and subject‑matter experts to resolve escalated incidents
• Champion AI‑powered automation, including intelligent document processing, agentic AI, and machine‑learning capabilities
• Architect end‑to‑end solutions using UiPath Studio, Document Understanding, and AI Center

Good Fit If You Have

• Experience with AI frameworks such as ChatGPT, Claude, LangGraph, or CrewAI
• Background in BPMN, process‑mining, or intelligent‑document‑processing tools
• UiPath certifications (Advanced RPA Developer, Solution Architect) or cloud‑platform certifications