Staff Solutions Engineer

Ovii's Interpretation of the Role

The Staff Solutions Engineer – Specialist at Kong acts as a trusted technical advisor, designing and demoing API and AI‑centric solutions for enterprise customers. You will lead PoCs, guide SRE observability, and mentor junior engineers while collaborating across sales, product, and engineering.

Role Snapshot

• Technical advisor for enterprise clients
• Design and demo API/AI integration solutions
• Lead proof‑of‑concept projects
• Guide SRE observability and automation
• Mentor junior solutions engineers

Must-Have Requirements

• API design & management
• AIOps
• Kafka
• Linux
• Docker
• Git
• CI/CD pipelines
• SRE observability
• Automation scripting
• Authentication mechanisms (OAuth, OIDC, JWT)
• Technical communication
• solutions engineering
• technical architecture
• customer‑facing technical consulting
• Bachelor's degree in Computer Science, Engineering, or related technical field

Nice-to-Have Signals

• AI trends and agentic AI
• Agentic AI orchestration tools
• AI orchestration tools
• agentic AI

Work Setup

• Location: Bangalore, India
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Relocation
• Travel
• Security clearance
• Coding test
• Portfolio

What You'll Likely Work On

• Lead technical discussions and presentations with enterprise customers to uncover architectural and business requirements.
• Create and deliver proof‑of‑concept implementations that showcase Kong’s API and AI platform capabilities.
• Provide expert guidance on SRE observability, monitoring, and performance optimization for API infrastructures.
• Troubleshoot complex issues using Linux, Docker, and Git, and drive automation adoption in client environments.
• Collaborate with sales, product, and engineering teams to feed market feedback into product development.
• Mentor junior solutions engineers and contribute to the team’s knowledge base.
• Manage multiple concurrent projects, ensuring timely delivery and alignment with client goals.
• Translate technical concepts into clear, compelling communication for both technical and non‑technical audiences.

Good Fit If You Have

• Strong interest in AI trends, agentic AI, and orchestration tools.
• Proven ability to manage several projects simultaneously.
• Excellent presentation and interpersonal skills.