Staff Product Operations Manager

Ovii's Interpretation of the Role

The Staff Product Operations Manager will own AI‑driven operational systems that accelerate product roadmap delivery and synthesize customer feedback. This senior individual‑contributor role blends strategy, program management, and automation to enable product teams to ship at scale.

Role Snapshot

• Drive product roadmap execution
• Build AI‑native operational workflows
• Lead cross‑functional programs
• Synthesize and route customer feedback
• Partner with Marketing and Support
• Automate processes with Claude Code

Must-Have Requirements

• Product Operations experience (7+ years)
• Program & project management expertise
• Hands‑on AI workflow automation with Claude Code or equivalent
• Proficiency with collaboration tools (Jira, Asana, Confluence, Slack, Google Workspace, Lucidchart)
• Product Operations
• Program Management
• Business Operations

Nice-to-Have Signals

• Familiarity with other AI coding tools

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility beyond US
• Education requirement

What You'll Likely Work On

• Develop and deliver product roadmap presentations using AI‑driven data insights.
• Create and maintain AI‑native workflows that automate roadmap assembly and insight extraction.
• Lead cross‑functional programs, coordinating with Marketing, Support, and workstream owners to ensure on‑time delivery.
• Capture, analyze, and route customer and field feedback through automated AI pipelines.
• Identify blockers, manage escalations, and drive alignment across product, marketing, sales, and executive leadership.

Good Fit If You Have

• Proven ability to manage multiple high‑priority initiatives simultaneously.
• Strong analytical mindset with experience designing scalable, repeatable processes.
• Excellent written and verbal communication for diverse stakeholder audiences.
• Comfortable operating autonomously in fast‑changing, ambiguous environments.