Staff Product Manager, Telephony

Ovii's Interpretation of the Role

The Staff Product Manager will own LiveKit's Telephony product, shaping roadmap, pricing, and global expansion while partnering with engineering. The role demands deep technical understanding of voice protocols and strong cross‑functional influence to deliver reliable, developer‑facing solutions.

Role Snapshot

• Own Telephony product roadmap
• Define SIP compatibility strategy
• Drive global phone number offering
• Set pricing and margin for volume
• Collaborate with engineering leadership
• Deep technical understanding of voice protocols
• Customer‑obsessed decision making
• Senior‑level product leadership

Must-Have Requirements

• Product Management
• Developer‑facing product experience
• Technical depth in telephony protocols
• Reliability focus
• Stakeholder influence
• Strong communication
• product management
• developer‑facing product ownership
• technical depth in voice protocols
• reliability and uptime focus

Nice-to-Have Signals

• Telephony / CPaaS product experience
• SIP, RTP/SRTP, DTMF, voice codecs familiarity
• Carrier interconnects and number provisioning
• Telecom regulation and compliance knowledge
• Voice AI or contact‑center platform background
• Usage‑based pricing and margin optimization
• telephony / CPaaS product development
• carrier and telecom regulation experience
• voice AI or contact‑center platform exposure
• usage‑based pricing model experience

Work Setup

• Location: NAMER
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: NAMER, San Francisco, CA (Hybrid), United States
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility specifics

What You'll Likely Work On

• Create and prioritize the Telephony roadmap in partnership with engineering
• Determine SIP integration scope and compatibility for enterprise carriers and PBX systems
• Expand LiveKit Phone Numbers beyond the US, handling regulatory and carrier relationships
• Gather customer data and usage insights to inform feature priorities
• Own pricing, packaging, and margin strategy as call volume scales
• Collaborate across engineering, sales, and support to ship polished features quickly
• Communicate product vision to executives, partners, and technical teams

Good Fit If You Have

• Thrives on solving ambiguous, high‑impact problems
• Excels at translating complex technical trade‑offs into clear product decisions
• Enjoys deep customer engagement to drive roadmap priorities