Sr. Product Manager - Phone Platform

Ovii's Interpretation of the Role

Senior Product Manager leading HighLevel's Phone Platform, a CPaaS communication suite. Owns roadmap, pricing, billing and go‑to‑market execution for a global SaaS product while collaborating across engineering, design, finance and sales.

Role Snapshot

• Senior Product Manager – Phone Platform
• Remote (India)
• SaaS / CPaaS product
• Cross‑functional leadership
• Pricing & monetization focus
• Data‑driven decision making

Must-Have Requirements

• Product strategy & roadmap
• Pricing & monetization
• Go‑to‑market execution
• Customer research & discovery
• Data analysis (SQL/BI)
• Cross‑functional collaboration
• Product Management in SaaS/platform/fintech/telecom/CPaaS environments
• Roadmap ownership and cross‑functional delivery

Nice-to-Have Signals

• CPaaS / telecom messaging & voice platform experience
• Usage‑based billing system familiarity
• Chargebee, Stripe Billing, NetSuite exposure
• Technical fluency with APIs, event‑driven systems, data pipelines
• Pricing, packaging and usage‑based monetization
• CPaaS or telecom communication products
• Fintech

Work Setup

• Location: India, India
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: India
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Define and execute the roadmap for the Phone Platform, CPaaS and billing services
• Translate strategic goals into product plans, milestones and measurable outcomes
• Partner with engineering and design to deliver scalable, high‑quality platform capabilities
• Design and improve usage‑based billing workflows, metering and reconciliation processes
• Develop pricing strategies, analyze margins and drive revenue growth
• Lead go‑to‑market launches, positioning, packaging and enablement with marketing, sales and CS
• Gather customer insights, run experiments and track KPIs for adoption, revenue and reliability
• Drive cross‑functional alignment on priorities, dependencies and execution cadence

Good Fit If You Have

• Experience building CPaaS or telecom communication products
• Familiarity with usage‑based billing systems such as Chargebee or Stripe Billing
• Background in high‑growth B2B SaaS serving SMBs or agencies
• Comfort operating in remote, globally distributed teams