Sr Partner Success Manager - 11656

Ovii's Interpretation of the Role

The Senior Partner Success Manager will own the full App Marketplace partner lifecycle, coordinating cross‑functional teams to qualify, onboard, and drive partner performance. This role blends business development, product strategy, and operational execution within Coupa’s B2B SaaS ecosystem.

Role Snapshot

• Own end‑to‑end App Marketplace partner lifecycle
• Drive cross‑functional alignment across Product, Engineering, and GTM
• Manage partner qualification, commercials, and onboarding
• Coordinate go‑to‑market launches and partner performance reviews
• Improve processes with automation and reporting

Must-Have Requirements

• Partner lifecycle management
• Cross‑functional program coordination
• B2B SaaS ecosystem experience
• Data‑driven performance analysis
• Stakeholder communication & management
• Commercial deal execution
• Integration onboarding
• Event & ecosystem engagement
• partnerships
• business development
• product strategy
• ecosystem management

Work Setup

• Location: Miami, United States
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Relocation
• Travel
• Security clearance
• Coding test

What You'll Likely Work On

• Own and manage each stage of the App Marketplace partner lifecycle, from intake to go‑to‑market readiness.
• Coordinate partner qualification with Product Strategy, Engineering, and Solution Consulting to ensure technical feasibility.
• Facilitate cross‑functional evaluation, mapping use cases to product requirements and internal technical validation.
• Drive commercial workflows, including order form creation, internal approvals, and timely deal execution.
• Oversee integration build, solution certification, and marketing readiness for partner onboarding.
• Partner with Product Marketing and GTM teams to define positioning, messaging, and launch activities.
• Monitor ongoing partner health, conduct business reviews, and identify scaling opportunities or under‑performance.
• Continuously improve the partner lifecycle through automated and agent‑driven workflow enhancements.

Good Fit If You Have

• Proven experience in B2B SaaS partner or ecosystem management.
• Strong stakeholder management and communication skills.
• Data‑driven mindset for tracking and analyzing partner performance.