Social Operations Manager

Ovii's Interpretation of the Role

The Social Operations Manager drives OnePay's social media program by owning the content calendar, approval workflow, tagging taxonomy, and performance reporting. The role blends operational rigor with cross‑functional coordination and AI‑enabled efficiency in a fast‑moving fintech environment.

Role Snapshot

• Own master social content calendar
• Manage legal/brand/compliance approvals
• Govern tagging taxonomy & SEO standards
• Produce weekly/monthly performance reports
• Coordinate creator campaign operations
• Leverage AI tools for reporting and QA

Must-Have Requirements

• social media operations
• content calendar management
• workflow tool configuration (Notion, Jira, Sprout Social or equivalent)
• knowledge of FTC content policies
• comfort using AI tools
• marketing operations
• creative project management

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details
• Education requirement
• Certifications

What You'll Likely Work On

• Build and maintain a master content calendar across organic and paid social platforms
• Run the approval workflow with Legal, Brand, and Compliance, keeping turn‑arounds tight
• Tag content by campaign, format, audience and objective; maintain platform governance and taxonomy
• Support creator campaign deliverables, surface trends, and inform future planning
• Create and maintain weekly/monthly performance dashboards, track core KPIs and flag anomalies
• Apply AI tools to speed up reporting, tagging, and quality assurance tasks
• Maintain SOPs, templates and project documentation for repeatable processes
• Define Social SEO tagging standards and identify gaps affecting algorithmic reach

Good Fit If You Have

• Thrives in a high‑velocity, deadline‑driven environment
• Proactive builder with low ego and strong execution focus
• Comfortable handling ambiguity and tight turn‑arounds
• Excellent written communication