Senior SRE, Managed Gateways

Ovii's Interpretation of the Role

Kong seeks a Senior Site Reliability Engineer to design, operate, and scale the Managed Gateways SaaS platform. You will own reliability for a multi‑cloud service and serve as the technical lead for enterprise implementations worldwide.

Role Snapshot

• Senior Site Reliability Engineer
• Multi‑cloud (AWS, GCP, Azure) focus
• Kubernetes‑native architecture
• Automation & tooling (Go, Terraform, Ansible)
• Enterprise customer implementation

Must-Have Requirements

• Site Reliability Engineering
• Kubernetes
• Go (or similar language)
• Terraform
• Ansible
• CI/CD pipeline development
• Monitoring/Logging/Alerting (Prometheus, Grafana, ELK, Datadog)
• Site reliability engineering
• Kubernetes and cloud‑native system design
• Automation and infrastructure as code
• Monitoring, alerting, and incident management

Nice-to-Have Signals

• Multi‑cloud experience (AWS, GCP, Azure)
• Service Mesh (Istio, Linkerd)
• Database administration (PostgreSQL, Cassandra)
• Open‑source SRE tool contributions
• Relevant cloud certifications (AWS DevOps Engineer, CKA)
• Multi‑cloud deployments
• Service mesh technologies
• Database operations for high‑throughput systems
• Open‑source contributions

Work Setup

• Location: Washington, United States
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: United States, Washington, United States
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details
• Education requirement
• Certification requirement
• Relocation
• Travel
• Security clearance
• Coding test

What You'll Likely Work On

• Architect and operate resilient, fault‑tolerant cloud‑native systems for Managed Gateways
• Lead incident response, blameless post‑mortems, and continuous service improvement
• Define, track, and report SLOs/SLIs to ensure platform reliability
• Build automation, self‑service tooling, and CI/CD pipelines using Go, Terraform, and Ansible
• Mentor and guide a team of SREs while influencing product road‑maps
• Partner with enterprise customers to design, deploy, and hand‑off production‑ready gateway solutions
• Create repeatable implementation playbooks and feed customer insights back to product

Good Fit If You Have

• Thrives in fast‑moving, distributed teams across time zones
• Shows strong ownership and urgency in critical incidents
• Enjoys sharing knowledge and elevating team capabilities