Senior Solutions Architect, EMEA

Ovii's Interpretation of the Role

The Senior Solutions Architect bridges product, sales, and customer teams to design, configure, and deploy Harvey’s AI‑driven platform for enterprise clients. You’ll own technical consulting, security and integration guidance, and help expand revenue through upsell of SKUs and APIs.

Role Snapshot

• Technical liaison between product and customers
• Design and configure enterprise AI solutions
• Drive upsell of platform SKUs and APIs
• Advise on security, architecture, and integration
• Collaborate with Go‑to‑Market and Customer Success
• Provide product feedback from client interactions

Must-Have Requirements

• Enterprise customer experience
• Technical acumen for LLM behavior, security architecture, API integrations
• Excellent communication and translation between customers and internal teams
• Ability to work through ambiguity and prioritize in fast‑changing environments
• Proven experience with enterprise customers and complex buying cycles

Nice-to-Have Signals

• Familiarity with LLM frameworks
• Legal‑tech or high‑trust, high‑compliance domain knowledge
• Prior high‑growth startup experience in early Solutions or Sales Engineering roles
• Legal‑tech domain exposure
• High‑growth startup background

Work Setup

• Location: London, United Kingdom
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Travel requirement
• Security clearance

What You'll Likely Work On

• Partner with Go‑to‑Market and Customer Success to showcase technical capabilities to prospects and existing clients
• Resolve customer questions on security, architecture, AI behavior, and platform integration
• Configure customer accounts, including Single Sign‑On and other authentication mechanisms
• Gather requirements, design tailored solutions, and oversee successful deployments
• Identify and pursue upsell opportunities for additional SKUs and API offerings
• Act as a technical advisor throughout the sales cycle, advising on feasibility and best practices
• Maintain deep knowledge of Harvey’s architecture, security standards, and AI features to communicate with both technical and non‑technical stakeholders
• Relay customer insights to the product team to shape future development

Good Fit If You Have

• Enjoys cross‑functional collaboration with low‑ego attitude
• Thrives in ambiguous, fast‑moving environments
• Curious about generative AI and its application in regulated industries