Senior Salesforce Agentforce Engineer

Ovii's Interpretation of the Role

The Senior Salesforce Agentforce Engineer will design, build, and deliver AI‑powered Salesforce solutions for enterprise clients, leveraging Agentforce, Service Cloud, Apex, and LWC. The role blends deep technical delivery with consulting, stakeholder collaboration, and mentorship in a fully remote setting.

Role Snapshot

• Senior Salesforce development
• AI‑driven Agentforce implementations
• Enterprise client consulting
• End‑to‑end solution delivery
• Mentor junior engineers
• Agile project execution

Must-Have Requirements

• Salesforce Service Cloud
• Apex
• Lightning Web Components (LWC)
• Salesforce Flows
• Agentforce AI
• REST/SOAP integrations
• Salesforce Trust Layer security
• Agile/Scrum methodology
• 8+ years of Salesforce development and implementation
• Salesforce development
• Agentforce AI solutions

Nice-to-Have Signals

• Salesforce AI Specialist Certification
• Salesforce Platform Developer I or II Certification
• Salesforce Service Cloud Consultant Certification
• Experience with Salesforce Data Cloud, Einstein AI, Prompt Builder, Agentforce Studio
• Experience delivering enterprise CRM modernization or digital transformation
• Mentoring teammates
• Consulting & stakeholder management (soft skill)
• Salesforce AI certifications
• Enterprise CRM modernization
• Healthcare
• Life Sciences
• Telecom
• Retail
• Financial Services
• Technology

Work Setup

• Location: Canada
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Canada
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Education requirement
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Design, build, and deploy Salesforce Agentforce solutions that automate customer and employee interactions.
• Configure Service Cloud for AI‑powered case management, self‑service, and intelligent support.
• Develop Apex, LWC, Flows, Platform Events, and APIs to create scalable Salesforce applications.
• Integrate Agentforce with Salesforce CRM, Knowledge, Data Cloud, and other enterprise systems.
• Implement security controls and Trust Layer configurations for responsible AI usage.
• Collaborate with architects and client stakeholders to translate high‑value AI use cases into technical designs.
• Participate in architecture reviews, code reviews, and solution planning sessions.
• Support testing, release management, and production optimization while championing best practices.

Good Fit If You Have

• Strong consulting, communication, and stakeholder‑management abilities.
• Proven experience delivering Salesforce projects for enterprise clients.
• Passion for emerging AI technologies and continuous learning.
• Collaborative mindset with a willingness to mentor teammates.