Senior Product Manager

Ovii's Interpretation of the Role

Senior Product Manager driving roadmap and AI‑enabled automation for post‑sales tooling on Tekion's cloud‑native automotive platform. Partners with engineering, defines metrics, and aligns global stakeholders to deliver end‑to‑end product solutions.

Role Snapshot

• Own product roadmap for post‑sales initiatives
• Drive AI‑powered workflow automation
• Partner with engineering squads
• Define product KPIs and dashboards
• Coordinate global stakeholder updates
• Manage internal tooling platform backlog

Must-Have Requirements

• Product Management
• B2B SaaS experience
• Post‑sales / professional services domain knowledge
• SQL or data analysis familiarity
• Jira
• Confluence
• Salesforce
• Agile/Scrum experience
• Written and verbal communication
• product management
• B2B SaaS
• post‑sales tooling
• Bachelor’s or master’s degree in engineering, Computer Science, or related technical discipline
• MBA or equivalent management degree (PGDM accepted)
• On-site location in Chennai

Nice-to-Have Signals

• AI/ML product deployment experience
• Internal enterprise tooling experience
• Platform familiarity (Service Cloud, Gainsight, Zendesk, ServiceNow, low‑code tools)
• Automotive/DMS domain exposure
• Hands‑on Agile delivery
• AI/ML product deployment
• internal enterprise tooling
• AI/ML certifications
• Product Management certifications (e.g., Product School, AIPMM)
• Agile methodology certifications
• automotive retail
• DMS ecosystems

Work Setup

• Location: Chennai, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Travel requirement
• Security clearance
• Notice period

What You'll Likely Work On

• Own and execute the delivery roadmap for post‑sales tooling across professional services, customer value, and support teams
• Conduct structured discovery with business stakeholders, translate insights into PRDs and user stories
• Identify AI agent opportunities and partner with engineering to ship intelligent routing and automation features
• Serve as the primary product liaison for engineering squads, handling sprint planning, backlog grooming, and acceptance criteria
• Own product KPIs, building dashboards in Databricks, Salesforce or other BI tools to track adoption and time‑to‑value
• Coordinate with US‑based product leadership and global teams, delivering roadmap reviews and escalation briefs
• Manage backlog and lifecycle of internal tooling platforms, influencing third‑party integrations and vendor trade‑offs
• Support end‑to‑end product launches, including UAT coordination, training material, change communications, and post‑release adoption tracking

Good Fit If You Have

• Experience building B2B SaaS products for professional services or support tooling
• Comfort working on AI/ML‑enabled product features
• Familiarity with enterprise service platforms such as Service Cloud, Gainsight, Zendesk, or ServiceNow
• Ability to collaborate across US and global teams in a matrixed environment