Senior Product Manager - Self-Service & Onboarding

Ovii's Interpretation of the Role

APEXX seeks a senior product manager to own the self‑service and onboarding experience for its payment orchestration platform. You will shape strategy, roadmap and delivery of the Customer Portal, driving product‑led growth and AI‑enabled automation for enterprise customers.

Role Snapshot

• Senior Product Manager
• Self‑Service & Onboarding focus
• Fintech payments platform
• Hybrid (London HQ)
• Cross‑functional product ownership
• Product‑led growth emphasis

Must-Have Requirements

• Product Management
• SaaS/Fintech product experience
• Customer portal/self‑service delivery
• Product‑led growth
• Data‑driven decision making
• Stakeholder communication
• Product Management in SaaS/Fintech
• Customer portal ownership

Nice-to-Have Signals

• Fintech payments knowledge
• AI/automation opportunity identification
• Payments/Fintech domain
• AI/automation
• Fintech
• Payments

Work Setup

• Location: London, United Kingdom
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility details
• Notice period

What You'll Likely Work On

• Define and execute vision, strategy and roadmap for self‑service capabilities and the Customer Portal.
• Design and ship scalable onboarding, account administration, API credential, and payment‑provider configuration features.
• Lead product‑led growth initiatives that boost adoption, expansion and new commercial opportunities.
• Leverage customer research, analytics and experiments to prioritize work and measure business outcomes.
• Partner with engineering, design, commercial, customer success, compliance and operations to deliver secure, performant experiences.
• Identify AI‑driven automation opportunities to simplify workflows and provide in‑product guidance.

Good Fit If You Have

• Proven product management experience in SaaS or fintech platforms.
• Track record delivering customer‑facing portals or self‑service products.
• Strong analytical, data‑driven mindset and product‑led growth experience.