Senior Product Manager, Messaging

Ovii's Interpretation of the Role

Weave seeks a senior product manager to own the end‑to‑end messaging experience that connects healthcare practices with patients. The role balances customer‑facing feature delivery with platform reliability, scalability, and extensibility across the product suite.

Role Snapshot

• Own messaging product strategy & roadmap
• Drive feature and platform delivery
• Lead discovery and user research
• Prioritize roadmap and manage risk
• Partner with engineering on technical trade‑offs
• Communicate decisions to leadership
• Collaborate cross‑functionally

Must-Have Requirements

• Product management experience (8+ years)
• Ownership of high‑volume communication product
• AI‑native product thinking
• Strong product judgment
• Ability to partner with senior engineers on technical trade‑offs
• Strong communication and storytelling
• product management
• ownership of customer‑facing communication product
• US work authorization
• successful background check

Nice-to-Have Signals

• Multi‑channel communication experience (SMS, email, in‑app, voice)
• Healthcare technology background
• Experience with AI‑powered messaging workflows
• Integration‑heavy product experience
• Familiarity with distributed systems concepts
• Familiarity with real‑time or asynchronous communication systems
• Comfort reading API documentation and technical specs
• Experience with data pipelines, message queuing, or event‑driven systems
• Use of observability tools such as Grafana
• multi‑channel communication
• healthcare technology
• AI‑powered product experience

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Employment type: Full-Time

Eligibility Gates

• Work authorization: must be authorized to work in the United States
• Visa sponsorship: no
• Background check: contingent upon successful background check

Not Specified in JD

• Salary range
• Visa sponsorship
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Define and execute the messaging product roadmap, balancing customer‑facing features with platform reliability.
• Conduct deep discovery to uncover practice and patient pain points and translate them into product initiatives.
• Prioritize work across feature and infrastructure layers, breaking delivery into staged releases that show early impact.
• Partner with engineering to guide decisions on message delivery reliability, data consistency, and system performance.
• Create reusable messaging capabilities that can be leveraged by multiple Weave products and workflows.
• Communicate product decisions, risks, and business impact to leadership and cross‑functional partners.
• Manage dependencies with integrations, feature teams, and other product areas to evolve the shared platform.

Good Fit If You Have

• Enjoys operating in ambiguous, high‑volume environments.
• Deep empathy for healthcare practice users and patients.
• Comfortable reading API docs, technical specs, and system design discussions.