
Senior / Principal Client Partner
3pillar
Posted 2026-04-17
USD 150,000 - USD 200,000 per year
Customer Success & Delivery
Job Description
Ovii's Interpretation of the Role
The Senior/Principal Client Partner leads strategic client relationships, drives account expansion, and partners with delivery teams to deliver AI‑focused solutions for enterprise customers.
Role Snapshot
- Own strategic client relationships
- Drive account growth and upsell
- Partner with delivery and technical leads
- Provide AI‑focused advisory
- Report revenue, pipeline, and client health
Must-Have Requirements
- AI tools (hands‑on)
- Salesforce
- Software development lifecycle knowledge
- Client communication, presentation, negotiation
- technology consulting
- revenue‑generating responsibilities
Nice-to-Have Signals
- Nearshore/offshore delivery experience
- Consulting frameworks (value‑based selling, solution selling)
- Domain expertise in healthcare, financial services, media
- nearshore/offshore delivery
- domain expertise in healthcare, financial services, media
- healthcare
- financial services
- media
Work Setup
- Location: United States, United States
- Work mode: REMOTE
- Remote scope: COUNTRY_RESTRICTED
- Remote countries: United States
- Employment type: Full-Time
Not Specified in JD
- Visa sponsorship
- Relocation
What You'll Likely Work On
- Own and nurture relationships with client stakeholders from engineers to executive sponsors
- Conduct business reviews and act as the client’s advocate within 3Pillar
- Shape technical proposals with solution architects and delivery managers
- Identify and pursue upsell, cross‑sell, and new‑logo opportunities
- Collaborate with delivery managers and technical leads to ensure project success
- Stay current on AI/GenAI trends and feed market insights back to internal teams
- Track and report account metrics, revenue, pipeline, and client satisfaction
- Provide accurate forecasts and pipeline updates for the portfolio
Good Fit If You Have
- Experience with nearshore or offshore delivery models
- Familiarity with AI tools such as ChatGPT, Claude, or Copilot
- Domain expertise in healthcare, financial services, or media
- Strong presentation and negotiation abilities
Skills
- AI tools (ChatGPT, Claude, Copilot)
- Salesforce
- Software development lifecycle knowledge
- Client communication & negotiation
- Industry expertise (healthcare, financial services, media)
- Nearshore/offshore delivery models
- Consulting frameworks (value‑based selling, solution selling)
Remote Eligibility
- United States