Senior Operations Manager, Rules & Automation

Ovii's Interpretation of the Role

The Senior Operations Manager will own end‑to‑end revenue‑cycle processes, scaling operational infrastructure and driving key metrics across product, engineering, and sales. This high‑visibility role requires strong analytical, technical, and cross‑functional collaboration skills in a fast‑paced SaaS environment.

Role Snapshot

• Own end‑to‑end revenue‑cycle operational processes
• Drive and own key operational metrics
• Scale infrastructure for efficiency and profitability
• Collaborate with product, engineering, and account teams
• Lead onboarding and continuous improvement initiatives
• High‑visibility, high‑autonomy position

Must-Have Requirements

• SQL
• Python
• Project management
• Software / data engineering
• software or data engineering
• consulting
• investment banking
• operations in SaaS
• B.S. or M.S. in Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science

Nice-to-Have Signals

• Retool
• API & web scraping

Work Setup

• Location: Mountain View, United States
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Travel requirement
• Security clearance
• Background check

What You'll Likely Work On

• Build scalable infrastructure that improves operational efficiency and impacts top‑line revenue
• Design and implement processes that support rapid growth and scalability
• Solve ambiguous business problems while owning productivity, quality, and scalability metrics
• Own key operational metrics and continuously push them forward
• Partner with product, engineering, and account management to align on operational goals

Good Fit If You Have

• Thrives in a fast‑paced SaaS environment
• Comfortable navigating ambiguity and chaos
• Entrepreneurial self‑starter who seeks resources independently