Senior Operations Manager, Enterprise Healthcare Billing/Denials

Ovii's Interpretation of the Role

Senior Operations Manager leading denials and claims optimization for a fast‑growing AI‑driven healthcare platform. Owns end‑to‑end revenue cycle processes, drives data‑backed improvements, and partners with product, engineering, and client teams to scale operational impact.

Role Snapshot

• Senior Operations Manager
• Healthcare billing & denials focus
• On‑site, Mountain View, CA
• Full‑time
• Cross‑functional leadership
• Data‑driven process improvement

Must-Have Requirements

• Excel
• healthcare operations
• revenue cycle management

Nice-to-Have Signals

• SQL
• Systems thinking
• high‑growth tech‑enabled healthcare environments
• Tech‑enabled healthcare

Work Setup

• Location: Mountain View, United States
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Design and scale denials‑management strategies across the claims lifecycle
• Lead root‑cause analysis of rejection trends and implement preventative solutions
• Own key operational metrics such as throughput and denial rates for high‑profile accounts
• Build repeatable, automated workflows and define tooling requirements with product and engineering
• Partner with account managers and clients to troubleshoot issues and drive revenue capture

Good Fit If You Have

• Thrives in fast‑paced, ambiguous environments
• Enjoys translating complex technical concepts into clear business outcomes
• Demonstrates a strong ownership mindset and bias for action