
Senior Manager - Order to Cash
Signzy
Posted 2026-08-03
BPO & Shared Services
Job Description
Ovii's Interpretation of the Role
Senior Manager leading the full Order‑to‑Cash (O2C) lifecycle, overseeing billing, accounts receivable, collections and revenue assurance while driving automation and strong financial controls. Partners with sales, finance and legal teams to ensure accurate invoicing and a seamless customer experience.
Role Snapshot
- Lead end‑to‑end Order‑to‑Cash operations
- Manage billing and AR teams
- Drive process automation & ERP integration
- Ensure revenue recognition compliance
- Maintain audit‑ready controls
- Partner with sales, finance and legal stakeholders
- Coach and scale team performance
Must-Have Requirements
- Strong understanding of Order-to-Cash processes
- Revenue recognition principles
- Accounts Receivable
- Billing operations
- GST compliance
- ERP systems (Zoho)
- Excellent stakeholder management
- Strong process automation mindset
- Order-to-Cash lifecycle ownership
- Accounts Receivable management
- Billing operations leadership
Nice-to-Have Signals
- B.Com/M.Com/MBA Finance
- Experience in SaaS, technology or services businesses
- Prior experience leading Billing & AR teams
- SaaS/technology services background
- Leading Billing & AR teams
- B.Com
- M.Com
- MBA Finance
- SaaS
- Technology services
Work Setup
- Location: Bangalore, India
- Work mode: ONSITE
- Employment type: Full-Time
Not Specified in JD
- Visa sponsorship
- Salary range
- Remote eligibility
What You'll Likely Work On
- Own the complete O2C flow from contract validation through invoicing, collections, reconciliation and closure
- Ensure accurate, timely customer invoicing and set SLAs for invoice turnaround
- Lead regional billing operations, handling invoices, credit/debit notes, proforma invoices, GST compliance and customer master data
- Standardize billing across business units and monitor billing health and payment cycles
- Manage accounts receivable, review ageing, improve collection efficiency and partner with sales on collections
- Review doubtful debts, provide provisioning recommendations and support revenue recognition under Ind AS/IFRS
- Automate O2C processes, enhance Zoho ERP and CRM integrations, and build productivity dashboards
- Strengthen billing controls, maintain audit‑ready documentation and oversee statutory and Big 4 audits
- Coach AR & Billing Operations teams, building scalable processes and fostering continuous improvement
- Collaborate with Sales, Customer Success, Business Finance, Legal and Finance stakeholders
Good Fit If You Have
- Strong stakeholder management and cross‑functional collaboration skills
- Experience driving automation and productivity improvements
- Ability to lead and develop regional operations teams
Skills
- Order‑to‑Cash lifecycle management
- Accounts Receivable & Collections
- Billing operations & GST compliance
- Revenue recognition (Ind AS/IFRS)
- ERP (Zoho) & CRM integration
- Process automation & dashboarding
- Stakeholder management
- Team leadership & coaching