Sales Service Representative (English & Korean)

Ovii's Interpretation of the Role

Pavago seeks a full‑time remote Sales Service Representative to handle inbound sales inquiries and provide customer support for debt settlement and consolidation solutions. The role requires fluent English and Korean communication, strong relationship‑building skills, and diligent CRM documentation while working U.S. business hours.

Role Snapshot

• Remote full‑time sales role
• Inbound sales & lead follow‑up
• Bilingual English/Korean communication
• CRM‑driven documentation
• U.S. business‑hour schedule

Must-Have Requirements

• English & Korean verbal and written communication
• Interpersonal relationship building
• Phone etiquette and active listening
• Organizational and time‑management abilities
• CRM system usage
• Ability to handle sensitive financial conversations
• sales
• customer service
• call center

Nice-to-Have Signals

• Experience in financial services, debt settlement, debt consolidation, or lending
• financial services
• Financial Services
• Debt Settlement
• Debt Consolidation

Work Setup

• Location: South Korea, South Korea
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: South Korea
• Timezone: U.S. Business Hours
• Employment type: Full-Time
• Shift: U.S. Business Hours

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Education requirement
• Certifications

What You'll Likely Work On

• Answer inbound calls from prospects interested in debt settlement or consolidation
• Provide accurate program information and recommend suitable financial options
• Follow up promptly with leads generated from marketing channels
• Conduct outbound outreach and cold calls when needed
• Maintain detailed CRM records of all client interactions
• Collaborate with sales and customer‑service teams to meet company goals
• Stay updated on industry trends, compliance, and company offerings

Good Fit If You Have

• Enjoy helping people solve financial challenges
• Communicate with empathy, professionalism, and confidence
• Thrive in fast‑paced, customer‑facing environments