Sales Service Representative (English & Korean)

Ovii's Interpretation of the Role

The Sales Service Representative will handle inbound sales inquiries and provide bilingual (English/Korean) support for debt settlement and consolidation prospects. The role is remote, full‑time, and operates on U.S. business hours, requiring strong communication, CRM usage, and relationship‑building skills.

Role Snapshot

• Inbound sales & customer support
• Lead follow‑up & outbound outreach
• CRM documentation & pipeline tracking
• Bilingual English‑Korean communication
• Remote full‑time (U.S. business hours)
• Fast‑paced, customer‑facing environment

Must-Have Requirements

• Excellent verbal and written communication in English and Korean
• Professional phone presence and active listening
• Strong organizational and time‑management abilities
• Ability to work independently and collaboratively
• Experience using CRM systems
• sales
• customer service
• call center

Nice-to-Have Signals

• Experience within financial services, debt settlement, debt consolidation, lending, or related industries
• Comfortable learning and utilizing new technologies and communication platforms
• financial services

Work Setup

• Location: South Korea, South Korea
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: South Korea
• Timezone: U.S. Business Hours
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details beyond South Korea
• Education requirement
• Certifications

What You'll Likely Work On

• Answer inbound calls from prospects interested in debt settlement or consolidation
• Provide accurate program information and recommend suitable financial options
• Promptly follow up leads generated through marketing channels and conduct outbound calls when needed
• Maintain detailed CRM records of all client interactions and track lead progress
• Collaborate with sales and customer‑service teams to meet company goals and share feedback
• Stay updated on industry trends, compliance requirements, and company offerings

Good Fit If You Have

• Enjoys helping people solve financial challenges
• Thrives in fast‑paced, customer‑facing settings
• Detail‑oriented with strong empathy and professionalism