Sales Engineer - Singapore

Ovii's Interpretation of the Role

The Sales Engineer will act as a technical trusted advisor for Southeast Asia customers, delivering tailored demos, trial setups, and consultative guidance to accelerate JumpCloud adoption. This remote, Singapore‑based role partners with direct and channel sales teams to translate customer challenges into platform solutions.

Role Snapshot

• Technical pre‑sales consultant
• Southeast Asia focus
• Remote work from Singapore
• Partner enablement & co‑selling
• Product demos & trial configuration
• Customer pain‑point analysis

Must-Have Requirements

• Excellent written and verbal communication in English, Mandarin, and Cantonese
• Ability to break down complex tasks into actionable steps
• Desire and ability to learn new complex concepts quickly
• Consultative technical support for pre‑sales
• Must be located in and authorized to work in Singapore

Nice-to-Have Signals

• 3-5+ years technical Sales Engineering or similar experience
• Strong knowledge of Cloud/SaaS technologies
• Understanding of Active Directory environments
• Networking fundamentals
• Familiarity with authentication and authorization protocols (SAML, OIDC/OAuth, LDAP, RADIUS, SCIM, JIT)
• Experience with MDM/RMM endpoint solutions
• Knowledge of MFA technologies (TOTP, WebAuthn)
• Experience configuring and deploying identity or directory solutions
• Experience with both direct and channel/partner sales cycles
• 3-5+ years technical Sales Engineering
• Cloud SaaS and identity management experience

Work Setup

• Location: Singapore, Singapore
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Singapore
• Employment type: Full-Time

Eligibility Gates

• Work authorization: Must be authorized to work in Singapore
• Visa sponsorship: no

Not Specified in JD

• Salary range
• Equity
• Bonus
• Visa sponsorship
• Relocation
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Serve as the technical trusted advisor for SEA prospects evaluating JumpCloud
• Deliver customized product demonstrations and trial configurations
• Identify customer pain points and map them to JumpCloud solutions
• Support direct and partner sales teams with product expertise and skill development
• Enable partners through technical co‑selling and enablement programs
• Provide technical Q&A throughout the trial and assess readiness for a formal sales cycle
• Advise on implementation best practices to shorten time‑to‑value
• Surface recurring technical issues to inform product improvements

Good Fit If You Have

• Fluent in English plus Mandarin or Cantonese
• Adept at simplifying complex technical concepts for varied audiences
• Eager to master new technologies quickly