Quality Assurance Associate Manager, Growth Marketing Operations

Ovii's Interpretation of the Role

The QA Associate Manager will lead quality assurance for growth‑marketing campaigns, ensuring audience segmentation, personalization logic, and multi‑channel execution are accurate. The role blends manual testing with AI‑assisted automation and works closely with marketing, CRM, and data teams in a hybrid San Francisco setting.

Role Snapshot

• Lead QA for growth‑marketing campaigns
• Hybrid role – 3 days onsite in San Francisco
• 2+ years QA or marketing‑ops experience
• Automation & AI‑assisted testing focus
• Cross‑functional collaboration with marketing, CRM, and analytics
• Audience segmentation and personalization validation

Must-Have Requirements

• Marketing automation platforms (Iterable, Braze, Salesforce Marketing Cloud)
• Multichannel campaign testing (email, SMS, push, in‑app)
• Debugging and troubleshooting of segmentation and execution issues
• Cross‑functional collaboration with marketing, CRM, and analytics teams
• QA testing of marketing campaigns
• hands‑on work with marketing automation platforms
• Bachelor's degree in Computer Science, Computer Engineering or related field

Nice-to-Have Signals

• SQL basics
• Postman or Retool API testing tools
• Python or JavaScript scripting
• AI‑assisted QA workflows
• Direct mail QA processes
• Email deliverability best practices
• Human‑in‑the‑loop QA approaches
• SQL data analysis
• API testing
• AI‑assisted automation

Work Setup

• Location: San Francisco, United States
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Create and run comprehensive test plans for campaign and audience‑segmentation logic
• Validate dynamic content, personalization rules, event triggers, and data accuracy before launch
• Identify, document, and track segmentation mismatches and execution failures
• Use AI‑assisted workflows to speed pre‑launch checks and expand test coverage
• Investigate live‑campaign issues via platform logs, segmentation reports, and performance data
• Collaborate with marketing, CRM, and data teams to troubleshoot and resolve errors
• Validate webhook, API, and cross‑channel integration points
• Develop QA checklists, documentation, and best‑practice procedures

Good Fit If You Have

• Curiosity about AI and automation tools
• Strong debugging and troubleshooting mindset
• Comfort working cross‑functionally with marketing and data teams
• Experience in fast‑paced, agile marketing environments