Project Manager II

Ovii's Interpretation of the Role

Zeta seeks a Project Manager II to own governance, change, and incident processes for its Global SRE organization. The role coordinates calendars, stakeholder communication, and data compliance while driving operational delivery at scale.

Role Snapshot

• Governance of SRE change and downtime processes
• Calendar and meeting logistics ownership
• Stakeholder coordination across SRE and CS teams
• Incident, RCA, and SLA hygiene management
• Data and compliance accuracy enforcement
• Metrics reporting and monthly governance decks

Must-Have Requirements

• Operational delivery management
• Stakeholder communication & conflict resolution
• Data‑driven decision making
• Budgeting, cost analysis, and resource planning
• Familiarity with cloud platforms (AWS)
• Project Management
• B.Tech

Work Setup

• Location: Bangalore, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility

What You'll Likely Work On

• Maintain and govern change requests (CMR/eCMR) ensuring complete tagging, impact analysis, and CAB approvals
• Track and coordinate downtime windows, issue resolution during demos, and escalation of blockers
• Drive incident, RCA, and SLA hygiene by closing stale items and conducting BRC reviews for high‑severity cases
• Own calendar management, meeting RSVPs, and rapid scheduling of ad‑hoc calls
• Publish monthly governance decks and keep SLO metrics up‑to‑date
• Oversee onboarding of new services/clusters with accurate SaaS‑cluster mappings and documentation
• Ensure data quality across trackers, eliminating null values and enforcing compliance
• Facilitate cross‑team communication, proactively identify risks, and unblock dependencies

Good Fit If You Have

• Enjoys coordinating across SRE, CS, and broader stakeholder groups
• Thrives in fast‑paced, data‑driven environments
• Strong conflict‑resolution and stakeholder‑management abilities