Operations Specialist (Bangladesh)

Ovii's Interpretation of the Role

Join Commure in Dhaka as an Operations Specialist to streamline RCM workflows, deliver data‑driven insights, and uphold governance standards for our AI‑powered healthcare platform. You’ll build dashboards, automate processes, and coordinate cross‑functional teams to keep operations running smoothly.

Role Snapshot

• Support RCM new‑hire onboarding
• Create operational dashboards and visualizations
• Identify and implement automation opportunities
• Plan desk space and allocate resources
• Coordinate payroll and weekend shift schedules
• Maintain governance documentation and policy compliance
• Track KPIs and flag SLA or capacity risks
• Facilitate cross‑functional collaboration

Must-Have Requirements

• Bachelor’s degree in Business Administration, Finance, Data Analytics, Engineering, or related field
• 1–2 years business operations or governance experience
• Strong analytical ability
• Effective communication skills
• business operations
• governance

Nice-to-Have Signals

• Analytics/reporting experience
• Dashboard creation using SQL, Google Sheets, or BI tools
• Exposure to workflow automation tools
• Familiarity with collaboration tools (Slack, Notion, Linear)
• Exposure to operational governance, compliance monitoring, or workforce planning
• analytics and reporting
• dashboard creation
• automation initiatives

Work Setup

• Location: Dhaka, Bangladesh
• Work mode: ONSITE
• Employment type: Full-Time
• Shift: Night shift (10:00 PM BST - 7:00 AM BST)

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Certification requirements
• Travel expectations
• Security clearance
• Coding test

What You'll Likely Work On

• Oversee RCM new‑employee onboarding to ensure timely completion
• Build and maintain dashboards that surface operational metrics for leadership
• Identify automation opportunities and drive implementation of efficiency projects
• Plan desk space and allocate resources to optimize capacity utilization
• Coordinate payroll processing and manage weekend shift schedules
• Monitor policy adherence, update governance documentation, and ensure compliance alignment
• Facilitate collaboration across RCM verticals, support teams, and leadership
• Track operational KPIs, flag SLA or capacity risks, and contribute to SOP development

Good Fit If You Have

• Experience with analytics or reporting tools
• Familiarity with workflow automation platforms
• Comfort using collaboration tools such as Slack, Notion, or Linear
• Ability to thrive in a fast‑paced night‑shift environment
• Background in healthcare operations is a plus