Operations Manager, Automation Development

Ovii's Interpretation of the Role

The Operations Manager, Automation Development will own end‑to‑end automation of claim‑related workflows, designing data‑driven tools and dashboards to improve productivity and financial outcomes. The role blends product thinking, data analysis, and hands‑on scripting to scale manual processes across a fast‑moving healthcare platform.

Role Snapshot

• Own end‑to‑end automation surfaces
• Design and implement data‑driven tools
• Collaborate with product, engineering, and account teams
• Build dashboards to monitor productivity and finance
• Manage projects from concept through production
• Apply SQL and scripting to scale operations

Must-Have Requirements

• SQL
• operations
• consulting
• data analysis

Nice-to-Have Signals

• Python scripting
• API integration
• LLM‑based workflow automation
• Zapier/Retool automation tools
• Healthcare claims or billing experience
• AI automation infrastructure
• healthcare claims or billing

Work Setup

• Location: Mountain View, United States
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Coding test

What You'll Likely Work On

• Own high‑impact automation pipelines, from instrumentation to post‑launch debugging
• Design workflows using SQL, APIs, scripts, and emerging LLM tools
• Partner cross‑functionally to shape roadmap priorities and scale solutions
• Create dashboards and reporting pipelines to track productivity, quality, and financial metrics
• Identify bottlenecks, develop automated fixes, and monitor outcomes
• Manage complex projects autonomously in a fast‑changing environment

Good Fit If You Have

• Experience with AI automation infrastructure (prompt iteration, evaluation, guardrails)
• Background in healthcare claims, billing, or operations
• Familiarity with cloud‑based orchestration or agentic workflow development
• Hands‑on experience with Zapier, Retool, or custom automation scripts
• Comfort analyzing raw logs, database records, and edge cases