Operations Assistant | Executive Support & Special Projects

Ovii's Interpretation of the Role

The Operations Assistant provides executive support and drives cross‑functional projects for a fast‑growing healthcare services company. The role blends administration, process improvement, data reporting, and vendor coordination while working fully remote on U.S. business hours.

Role Snapshot

• Executive support
• Project ownership
• Cross‑functional coordination
• Process improvement
• Data reporting
• Vendor & client liaison
• Marketing content assistance
• Travel & logistics

Must-Have Requirements

• Google Workspace
• Excellent written and verbal English communication
• Organizational and multitasking abilities
• Strong attention to detail
• Problem‑solving and critical‑thinking skills
• Professionalism and discretion
• Reliable internet connection and dedicated remote workspace
• Operations
• Executive Assistance
• Project Coordination

Nice-to-Have Signals

• ChatGPT
• Claude
• Canva
• Project management experience
• HR or People Operations experience
• Startup or high‑growth company experience
• SOP creation
• Founders support
• Startup/high‑growth experience
• HR/People Operations

Work Setup

• Location: Mexico
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Mexico
• Timezone: U.S. Business Hours
• Travel: Coordinate travel arrangements and itineraries
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility beyond Mexico
• Education requirement
• Certifications

What You'll Likely Work On

• Own end‑to‑end projects, from planning through delivery, coordinating multiple stakeholders.
• Support leadership with day‑to‑day operational priorities, meeting logistics, and follow‑up actions.
• Build and maintain dashboards, reports, and KPI tracking using spreadsheets and data tools.
• Create and edit marketing content, LinkedIn posts, newsletters, and presentation decks.
• Manage vendor contracts, approvals, and client communications to keep operations flowing.
• Coordinate onboarding, employee records, PTO tracking, and HR‑related administrative tasks.
• Arrange travel, event logistics, and shipping to ensure smooth execution of business activities.
• Design and refine SOPs, workflows, and automation using AI tools to boost efficiency.

Good Fit If You Have

• Thrives in fast‑paced, entrepreneurial environments.
• Exceptionally organized with strong follow‑through.
• Comfortable handling confidential information with professionalism.
• Proactive problem‑solver who takes ownership of tasks.