Operations Assistant | Executive Support & Special Projects

Ovii's Interpretation of the Role

We need a highly organized Operations Assistant to partner with leadership, own diverse projects, and keep the fast‑growing healthcare services business running smoothly. The role blends executive support, project coordination, reporting, marketing assistance, and process improvement in a fully remote setting.

Role Snapshot

• Executive & Operations Support
• End‑to‑End Project Ownership
• Reporting & Data Management
• Marketing & Content Coordination
• Vendor & Client Liaison
• People Operations Assistance
• Process & Systems Improvement
• Remote Work Enablement

Must-Have Requirements

• Google Workspace
• Excellent written and verbal English communication
• Strong organizational and multitasking abilities
• Exceptional attention to detail
• Problem‑solving and critical‑thinking
• Professionalism and discretion handling confidential information
• Reliable internet connection and dedicated home office
• operations
• executive assistance
• project coordination
• administration

Nice-to-Have Signals

• Executive or founder support experience
• Project management or operations experience
• Startup/entrepreneurial environment experience
• Familiarity with AI tools such as ChatGPT or Claude
• Canva and presentation design experience
• Reporting and spreadsheet analysis experience
• Marketing coordination experience
• HR or people‑operations experience
• Experience creating SOPs and operational processes
• executive support
• project management
• startup environment
• AI tool familiarity
• marketing coordination
• HR/people operations
• SOP creation

Work Setup

• Location: South Africa
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: South Africa
• Timezone: U.S. Business Hours
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Notice period
• Security clearance
• Coding test

What You'll Likely Work On

• Partner with leadership on daily operational priorities and special projects.
• Manage administrative, operational, and coordination tasks while tracking action items and follow‑up.
• Create, document, and improve workflows, SOPs, and organizational systems.
• Own cross‑functional projects from research to execution, ensuring deadlines and stakeholder alignment.
• Collect, clean, and analyze operational data; build dashboards, reports, and KPI trackers.
• Support reporting and decision‑making for leadership with accurate data across systems.
• Produce marketing content using AI tools, draft LinkedIn posts, newsletters, podcasts, and presentation decks.
• Coordinate vendor agreements, contracts, client communications, and billing reviews.

Good Fit If You Have

• Thrives in fast‑paced, ambiguous environments.
• Exceptionally organized with keen attention to detail.
• Proactive problem‑solver comfortable learning new tools.
• Strong written English communication and professional discretion.
• Enjoys taking ownership and delivering results independently.