Onboarding Success Analyst

Ovii's Interpretation of the Role

The Onboarding Success Analyst ensures smooth client onboarding by executing KYC, due diligence, and compliance processes while delivering a high‑touch client experience. The role balances regulatory rigor with proactive communication and collaboration across stakeholders.

Role Snapshot

• Client onboarding execution
• KYC & AML compliance
• Alert investigation & risk escalation
• Stakeholder collaboration
• Account administration

Must-Have Requirements

• KYC / AML compliance
• Regulatory due diligence
• English communication
• Detail‑oriented multitasking
• Problem‑solving under pressure
• MS Office proficiency
• KYC/Onboarding
• Compliance
• Financial services processes
• must have appropriate rights and documentation for employment in Philippines

Nice-to-Have Signals

• Financial‑services industry experience (Forex, CFDs, leveraged products)
• CRM system familiarity
• Forex, CFDs, leveraged products

Work Setup

• Location: Philippines, Philippines
• Work mode: ONSITE
• Remote scope: UNSPECIFIED
• Employment type: Full-Time
• Shift: night shift (9 PM‑6 AM) and weekends

Eligibility Gates

• Work authorization: must have appropriate rights and documentation for employment in Philippines
• Visa sponsorship: no

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications

What You'll Likely Work On

• Execute KYC and continuous due‑diligence processes for new and existing client accounts
• Analyze and investigate compliance alerts, escalating suspicious findings as required
• Maintain confidentiality and adhere to all internal policies, guidelines, and regulatory standards
• Collaborate with internal stakeholders to improve onboarding efficiency and client experience
• Manage creation and upkeep of trading and rebate accounts
• Track and meet daily/weekly/monthly KPI targets related to onboarding performance
• Participate in projects that drive operational efficiency and innovation in onboarding workflows
• Provide direct support to clients and partners for onboarding‑related inquiries

Good Fit If You Have

• Strong analytical mindset for alert investigation
• Comfortable working night‑shift schedule (9 PM‑6 AM) and weekends
• Interest in financial‑services products such as Forex or CFDs