Manager, Patient Services Analytics

Ovii's Interpretation of the Role

The Manager, Patient Services Analytics leads data‑driven initiatives that improve patient access and therapy adherence for life‑sciences clients. You will design advanced analytics solutions, partner with hub and specialty‑pharmacy vendors, and translate complex data into actionable business insights for senior stakeholders.

Role Snapshot

• Lead analytics for patient support programs
• Partner with hub and specialty‑pharmacy vendors
• Develop dashboards and KPI reporting
• Ensure data quality and governance across sources
• Present insights to senior commercial and market‑access leaders
• Manage cross‑functional analytics projects

Must-Have Requirements

• SQL
• Python
• Advanced analytics (statistics, ML, NLP, neural networks)
• Data visualization (Tableau / Power BI)
• Stakeholder communication
• life sciences management consulting
• claims data analytics
• Bachelor’s degree
• must be authorized to work in the US without employer sponsorship

Nice-to-Have Signals

• Specialty therapeutics, oncology, or rare disease experience
• Familiarity with Salesforce, AssistRx, ConnectiveRx
• Vendor management experience
• specialty therapeutics
• oncology
• rare disease
• Advanced degree (MBA, MPH, MS)

Work Setup

• Location: Princeton, United States
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Work authorization: must be authorized to work in the US without sponsorship
• Visa sponsorship: no

Not Specified in JD

• Visa sponsorship
• Travel requirement
• Security clearance

What You'll Likely Work On

• Design and execute advanced analytics solutions to address patient‑centric business challenges
• Manage analytics and reporting for hub services, prior authorizations, appeals, and copay assistance programs
• Partner with hub vendors and specialty pharmacies to monitor performance and improve patient access
• Analyze patient‑level hub, specialty‑pharmacy, and claims data to uncover trends, barriers, and opportunities
• Build dashboards and KPI reports for commercial and market‑access leadership
• Collaborate with cross‑functional client teams to shape go‑to‑market strategies using data insights
• Monitor payer restrictions and prior‑authorization denials that affect the patient journey
• Maintain data quality, consistency, and governance across multiple data sources

Good Fit If You Have

• Experience in specialty therapeutics, oncology, or rare disease
• Familiarity with patient‑services platforms such as Salesforce, AssistRx, or ConnectiveRx
• Experience managing external vendors and partners