Manager of Order management

Ovii's Interpretation of the Role

We seek a manager to lead our remote order‑management team, safeguard logistics data, and coordinate across sales, procurement, IT and warehouse functions to deliver a seamless customer experience.

Role Snapshot

• Lead multinational logistics team
• Drive data accuracy and analysis
• Coordinate across sales, procurement, IT, and warehouse
• Resolve shipment escalations
• Develop training and best‑practice programs

Must-Have Requirements

• Logistics management
• Data integrity and analysis
• Cross‑functional collaboration
• Customer communication
• Leadership & team development
• logistics management

Nice-to-Have Signals

• Experience with Salesforce
• Knowledge of customs regulations
• technology‑focused logistics environment
• customs regulations
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field

Work Setup

• Location: United States, United States
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Travel requirement

What You'll Likely Work On

• Lead and mentor a diverse, multinational logistics team while establishing training and performance standards.
• Implement and maintain data management processes to ensure accurate shipment information.
• Analyze logistics metrics to identify improvement opportunities and drive continuous enhancements.
• Partner with sales, procurement, IT, client operations, and warehouse teams to synchronize order fulfillment and provide status updates.
• Act as the escalation point for customer shipment inquiries, ensuring timely resolution.

Good Fit If You Have

• Background in technology‑focused logistics environments.
• Familiarity with global customs regulations.
• Comfort working with remote, distributed teams.
• Proficiency in Salesforce or similar logistics platforms.