Manager, Legal Engineering (Product Specialists)

Ovii's Interpretation of the Role

Lead and scale a team of Legal Engineer – Product Specialists who drive adoption, retention and expansion of Harvey's AI‑powered legal platform across APAC. Partner with Customer Success, Sales, Product and Engineering to build repeatable processes, influence product direction and deliver high‑impact post‑sales outcomes.

Role Snapshot

• Lead a high‑performing legal engineering team
• Own customer adoption, renewal and expansion
• Design scalable post‑sales processes and playbooks
• Act as senior escalation point for strategic accounts
• Collaborate cross‑functionally with CS, Sales, Product & Engineering
• Shape product roadmap and customer‑facing narrative

Must-Have Requirements

• Australian practising certificate (or equivalent common‑law qualification)
• 7+ years post‑qualification legal experience
• Team leadership / people management
• Legal technology and AI tool familiarity
• Commercial acumen with senior stakeholder engagement
• Strong communication and presentation ability
• Legal practice (PQE)
• Team management / talent development
• Must have valid Australian work rights
• Must hold Australian practising certificate (or equivalent)

Nice-to-Have Signals

• Comfort operating in fast‑paced, high‑growth environment

Work Setup

• Location: Sydney, Australia
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Work authorization: Must have valid Australian work rights
• Visa sponsorship: no

Not Specified in JD

• Salary range
• Equity
• Bonus
• Notice period
• Travel requirements
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Recruit, mentor and manage Legal Engineer – Product Specialists, setting performance standards and growth paths
• Drive customer adoption, utilization, renewals and expansion in partnership with Customer Success and Account Executives
• Define and execute a consistent customer engagement strategy covering implementation, onboarding and ongoing enablement
• Serve as senior escalation contact for high‑value, complex accounts and unblock adoption challenges
• Own team capacity planning, account allocation and performance metrics tied to adoption and health
• Create and refine scalable playbooks, training programs and best‑practice frameworks
• Collaborate with Product, Engineering, Sales and Applied Legal Research to translate customer insights into product improvements
• Partner with Marketing and Enablement to craft high‑quality content and thought‑leadership for post‑sales audiences

Good Fit If You Have

• Deep familiarity with legal tech and AI platforms
• Strong commercial instincts and ability to influence senior legal stakeholders
• Excellent communication and presentation skills for workshops and trainings
• Comfort thriving in a fast‑paced, high‑growth environment