Legal Engineer, Product Specialist Manager

Ovii's Interpretation of the Role

Lead and scale a team of former lawyers who act as product specialists, driving adoption, retention, and expansion of Harvey’s AI‑powered legal platform. Partner across Go‑to‑Market functions to shape customer strategy, influence product roadmap, and deliver high‑impact legal enablement. This hybrid Chicago role blends strategic leadership with hands‑on customer engagement.

Role Snapshot

• Lead & develop a team of Legal Engineer‑Product Specialists
• Drive customer adoption, retention, and expansion
• Own engagement strategy & enablement programs
• Serve as senior escalation point for key accounts
• Partner cross‑functional with CS, Sales, Product, Engineering
• Influence product roadmap with customer feedback
• Build scalable playbooks and training frameworks

Must-Have Requirements

• Juris Doctor (JD) or equivalent legal qualification
• 5+ years practicing law
• 4+ years people‑management experience
• legal practice
• people management

Nice-to-Have Signals

• Experience managing legal professionals
• Cross‑functional work with Product and Engineering
• Strong interest in AI and its legal applications
• managing legal professionals
• cross‑functional product collaboration

Work Setup

• Location: Chicago, United States
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Travel requirement

What You'll Likely Work On

• Recruit, mentor, and manage a high‑performing legal specialist team
• Define and execute customer adoption, utilization, renewal, and expansion strategies
• Design and refine onboarding, training, and enablement playbooks for legal professionals
• Act as senior escalation contact for strategic accounts and resolve adoption blockers
• Manage team capacity, account allocation, and performance metrics using data‑driven insights
• Collaborate with Customer Success, Sales, Product, and Engineering to align on customer outcomes
• Aggregate customer feedback to shape product roadmap and feature prioritization
• Partner with Marketing and Enablement to craft customer‑facing narratives and thought leadership

Good Fit If You Have

• Background in a top‑tier law firm (Vault 50) or leading tech in‑house legal team
• Proven track record of building and leading high‑performing teams
• Comfort operating in fast‑paced, ambiguous environments