Legal Engineer, Product Specialist Manager

Ovii's Interpretation of the Role

Lead and scale a team of former lawyers who act as product specialists, driving adoption, retention, and expansion of Harvey’s AI‑powered legal platform. Partner across Customer Success, Sales, Product, and Engineering to shape strategy, influence product roadmap, and deliver high‑impact customer outcomes.

Role Snapshot

• Lead & develop a legal‑engineer specialist team
• Drive customer adoption, retention, and expansion
• Own post‑sales engagement strategy and operations
• Partner cross‑functionally with CS, Sales, Product, Engineering
• Influence product roadmap with customer feedback
• Build scalable processes, playbooks, and enablement

Must-Have Requirements

• JD or equivalent legal qualification
• 5+ years practicing law
• 4+ years direct people‑management experience
• legal practice
• people management

Nice-to-Have Signals

• Experience managing legal professionals
• Cross‑functional product and engineering collaboration
• Strong interest in AI for legal transformation
• managing legal professionals

Work Setup

• Location: New York, United States
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Remote eligibility
• Travel requirement
• Security clearance

What You'll Likely Work On

• Recruit, mentor, and manage a high‑performing team of Legal Engineer – Product Specialists
• Set and track performance metrics tied to adoption, utilization, renewals, and expansion
• Design and refine onboarding frameworks, workshops, and training programs for legal customers
• Serve as senior escalation point for strategic accounts, building relationships with senior legal stakeholders
• Collaborate with Customer Success, Sales, Product, and Engineering to align on account strategies and improve outcomes
• Synthesize customer feedback to influence product roadmap and feature prioritization
• Create and maintain playbooks, best‑practice documentation, and enablement content for the team

Good Fit If You Have

• Experience managing legal professionals or high‑performing non‑legal teams
• Background at a top‑tier law firm (Vault 50) or F500 in‑house legal department
• Strong executive presence with senior legal stakeholders
• Passion for AI’s impact on the legal industry