IT Manager

Ovii's Interpretation of the Role

The IT Manager will serve as the technical backbone for a fast‑scaling product team in Sydney, handling day‑to‑day IT support, SaaS administration, and workflow automation. You’ll own the Microsoft 365 environment, build dashboards in Jira or Monday.com, and act as the first responder for urgent incidents.

Role Snapshot

• Hybrid Sydney‑based IT Manager
• Microsoft 365 administration
• SaaS workflow & dashboard builder
• First‑line incident responder
• Technical documentation owner

Must-Have Requirements

• Microsoft 365 suite
• Jira or Monday.com dashboard creation
• SaaS subscription management
• Workflow design and automation
• Technical documentation
• Clear written and verbal communication
• Reliable availability for urgent issues
• IT support
• systems administration
• Australian citizenship

Nice-to-Have Signals

• Sydney residency
• Marketing technology stack exposure
• API integration understanding
• E‑commerce platform familiarity
• Basic scripting/automation (Zapier, Power Automate)
• IT security basics (SSO, 2FA, access hygiene)
• marketing technology exposure
• API integrations
• e‑commerce platforms
• marketing technology
• e‑commerce

Work Setup

• Location: Sydney, Australia
• Work mode: HYBRID
• Employment type: Full-Time
• Shift: On‑call availability for urgent issues

Eligibility Gates

• Work authorization: Australian citizenship
• Visa sponsorship: no

Application Requirements

• Assessment mentioned

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Education requirement
• Certifications
• Relocation
• Notice period
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Administer and configure the Microsoft 365 suite for users and groups
• Design, build, and maintain dashboards and board structures in Jira or Monday.com
• Create and automate scalable workflows across SaaS tools
• Manage SaaS subscriptions, user access, and permissions across platforms
• Provide rapid triage and resolution of IT issues for distributed teams
• Document systems, access protocols, and processes to keep them current
• Explain technical solutions clearly to non‑technical teammates
• Transition from a freelance engagement to a full‑time role as the partnership matures

Good Fit If You Have

• Australian citizenship (required)
• Based in Sydney (preferred)
• Experience with marketing technology stacks or analytics tools
• Familiarity with API‑based SaaS integrations
• Basic scripting or automation experience (Zapier, Power Automate)