Head of Fraud Intelligence

Ovii's Interpretation of the Role

The Head of Fraud Intelligence leads SentiLink's fraud intelligence function, shaping operational processes, talent development, and cross‑functional impact. This remote, US‑based role drives measurable fraud prevention outcomes through data, AI, and stakeholder partnership.

Role Snapshot

• Lead the Fraud Intelligence team
• Define and track operational performance metrics
• Design scalable QA and workflow processes
• Build entry‑level talent and career pathways
• Translate fraud observations into product insights
• Partner with engineering, analytics, and product groups
• Leverage AI and automation for productivity

Must-Have Requirements

• Fraud operations leadership
• People management
• Process design & quality assurance
• Data‑driven analytics
• AI/automation integration
• Stakeholder communication
• Talent development
• Risk management
• fraud operations
• risk management
• people leadership

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Travel
• Security clearance
• Relocation

What You'll Likely Work On

• Set baselines and metrics for labeling volume, quality, turnaround time, cost, SLA adherence, and downstream impact
• Create and run scalable quality‑assurance frameworks, sampling methods, feedback loops, and escalation paths
• Redesign the operating model, workflows, tooling, and team structure for efficiency and scale
• Launch an entry‑level analyst program with hiring profiles, onboarding, training, and career pathways
• Build a progression framework that develops technical, analytical, and fraud expertise while enabling internal mobility
• Develop measurement systems that tie team activities to fraud‑prevention outcomes such as model improvements and typology development
• Turn frontline fraud observations into actionable insights for product, R&D, analytics, GTM, and customer‑facing teams
• Act as the trusted fraud SME, cultivating stakeholder relationships and influencing key business decisions

Good Fit If You Have

• Passion for uncovering evolving fraud patterns
• Comfort thriving in a fast‑growth, high‑velocity environment
• Strong written and verbal communication with technical and non‑technical audiences
• Curiosity, first‑principles thinking, and a continuous‑improvement mindset