Forward Deployment Engineer

Ovii's Interpretation of the Role

The Forward Deployment Engineer bridges product engineering and enterprise clients, delivering AI‑driven SaaS integrations and workflow automations. You will design, configure, and launch production‑ready solutions while ensuring customer success.

Role Snapshot

• Bridge between product teams and enterprise clients
• Deploy AI‑driven SaaS integrations
• Build and customize workflow automations
• Conduct client discovery workshops
• Own end‑to‑end solution delivery
• Provide post‑deployment customer advocacy

Must-Have Requirements

• Python/Java/Go programming
• REST/SOAP APIs, webhooks, OAuth & SSO
• SaaS integration
• Workflow automation platforms
• CI/CD pipelines
• SQL
• BI tool (Looker/Tableau/Superset)
• Excellent communication
• customer‑facing technical role
• production integrations
• Bachelor's degree in Computer Science, Engineering, or related field
• 4–8 years of relevant experience
• Must be authorized to work in India
• Remote work eligible for India only

Nice-to-Have Signals

• LLM/agentic frameworks (LangChain, LangGraph, CrewAI)
• RAG pipelines and AI observability
• On‑site client implementation experience
• Consulting or early‑stage startup background
• LLM/agentic framework experience
• on‑site client implementation

Work Setup

• Location: Bengaluru, India
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: India
• Timezone: US shift (6:30 PM – 3:30 AM IST)
• Employment type: Full-Time
• Shift: US shift (6:30 PM – 3:30 AM IST)

Eligibility Gates

• Work authorization: Must be authorized to work in India
• Visa sponsorship: no

Not Specified in JD

• Salary range
• Visa sponsorship
• Relocation
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Run structured discovery workshops to capture client workflows and pain points
• Translate business requirements into technical workflows, automations, and integrations
• Configure, test, and deploy SaaS solutions on US‑shift hours
• Build custom automations using APIs, scripts, or low‑code platforms
• Diagnose and resolve integration issues, iterating based on client feedback
• Act as technical advocate during onboarding and ongoing customer success
• Feed deployment insights back to product and engineering teams

Good Fit If You Have

• Enjoy experimenting with emerging cloud and AI technologies
• Thrive in ambiguous, loosely‑scoped problems
• Comfortable working US‑shift hours from India
• Proven experience in customer‑facing technical roles