Forward Deployed Engineer

Ovii's Interpretation of the Role

The Forward Deployed Engineer partners with customers to design, prototype, and launch real‑time audio, video, and AI applications on LiveKit. You’ll bridge engineering and product, delivering scalable architectures, debugging production issues, and shaping the platform through direct customer feedback.

Role Snapshot

• Customer‑facing engineering
• Design scalable real‑time architectures
• Build prototype integrations & reference apps
• Lead technical workshops & architecture sessions
• Translate customer insights into product improvements
• Contribute to LiveKit open‑source ecosystem

Must-Have Requirements

• Go / Python / Node / Rust / C++
• Backend / infrastructure engineering
• APIs & SDKs
• Distributed systems
• Cloud infrastructure
• Real‑time audio & video
• backend/infrastructure engineering
• real‑time systems

Nice-to-Have Signals

• WebRTC / real‑time media systems
• Voice AI / conversational agents
• Solutions Engineer / Field Engineer experience
• Open‑source contributions
• LiveKit platform experience
• WebRTC
• voice AI
• customer‑facing engineering
• telephony

Work Setup

• Location: San Francisco, USA
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: United States, San Francisco, CA
• Travel: On‑site visits as needed
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility details
• Travel requirements

What You'll Likely Work On

• Collaborate with customer engineering teams to design and implement real‑time communication solutions on LiveKit
• Create scalable architectures for voice AI, media streaming, and developer platform use cases
• Develop prototype integrations, reference implementations, and sample applications to accelerate customer development
• Guide customers through SDKs, APIs, cloud infrastructure, and deployment strategies for production
• Debug and troubleshoot complex production issues in distributed environments
• Run technical workshops and architecture sessions with developers and internal product teams
• Provide feedback to Product and Engineering to improve developer experience, documentation, and tooling
• Contribute code, examples, or enhancements to LiveKit’s open‑source projects

Good Fit If You Have

• Experience with WebRTC or telephony/SIP systems
• Familiarity with voice AI or conversational agents
• Background in solutions/field engineering or similar customer‑facing roles
• History of contributing to open‑source projects
• Prior hands‑on work with the LiveKit platform