Enterprise Solutions Engineer - Singapore

Ovii's Interpretation of the Role

The Enterprise Solutions Engineer will help enterprise customers adopt ElevenLabs' voice AI platform by designing integrations, delivering demos, and building self‑service resources. The role works closely with sales, product and customer technical teams to scale solutions across many accounts.

Role Snapshot

• Enterprise‑focused solutions engineering
• Technical pre‑sales collaboration
• Customer‑centric integration design
• Demo creation and enablement
• Self‑service tooling and documentation

Must-Have Requirements

• Python
• Technical communication
• Mandarin/English multilingual ability
• Customer‑facing technical support
• Architecting integrations

Nice-to-Have Signals

• Passion for AI and voice technology
• Pattern identification for standardisation
• AI enthusiasm

Work Setup

• Location: Singapore, Singapore
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Singapore
• Travel: Frequent travel to meet customers on‑site
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Equity
• Bonus
• Relocation
• Notice period
• Security clearance
• Coding test

What You'll Likely Work On

• Partner with Account Executives to embed technical depth into the sales cycle
• Engage directly with customer technical contacts to design and architect integrations
• Develop and deliver compelling technical demos that showcase product value
• Produce enablement materials that boost the sales team’s technical fluency
• Create self‑service tools and documentation enabling customers to implement solutions independently
• Identify repeatable integration patterns and collaborate with product teams to productise them

Good Fit If You Have

• Enjoys direct customer interaction and iterative solution building
• Strong empathy for customers, sales, and product stakeholders
• Passionate about AI and voice technology