Enterprise Solutions Engineer - Italy

Ovii's Interpretation of the Role

The Enterprise Solutions Engineer partners with sales and product teams to design, demo, and scale AI‑voice integrations for Italian enterprise customers. The role blends technical architecture, customer‑facing support, and creation of self‑service enablement assets.

Role Snapshot

• Customer‑facing technical solutions
• Pre‑sales engineering
• AI‑voice integration architecture
• Technical demos & proofs of concept
• Sales enablement & documentation
• Self‑service tooling
• Enterprise scaling

Must-Have Requirements

• Python
• Software architecture
• Integration patterns
• English fluency
• Italian fluency
• Technical documentation
• Customer communication
• Customer‑facing technical support
• Enterprise integration architecture
• Fluency in English and Italian
• Must be based in Italy

Nice-to-Have Signals

• AI voice platform knowledge
• Passion for AI
• Experience working with customers (including clubs or side projects)
• Pattern identification

Work Setup

• Location: Italy
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Italy
• Travel: Regular onsite visits to customers in Italy
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Education requirement

What You'll Likely Work On

• Partner with Account Executives to embed technical depth into the sales cycle
• Architect and design AI‑voice integrations for enterprise customers
• Build and deliver compelling technical demos and proof‑of‑concepts
• Create enablement materials that boost the sales team’s technical fluency
• Develop self‑service tools and clear documentation for customer implementation
• Identify repeatable integration patterns and collaborate with product to productize them
• Travel to customer sites across Italy for on‑site workshops and support

Good Fit If You Have

• Passion for AI and ElevenLabs products
• Strong empathy for customers, sales, and product teams
• Enjoys iterating on solutions and tailoring support
• A knack for spotting patterns that can be standardized