Enterprise Account Manager - US

Ovii's Interpretation of the Role

The Enterprise Account Manager will own expansion and retention of high‑value SaaS customers in the US, driving upsell, contract growth, and revenue retention. Working remotely, they partner with sales, support, and the Head of Sales to deliver a seamless experience for fintech and compliance clients.

Role Snapshot

• Enterprise account expansion
• Customer retention & GRR
• C‑suite relationship management
• SaaS quota achievement
• Remote US‑based role

Must-Have Requirements

• Enterprise account management
• SaaS sales experience
• C‑suite relationship management
• Negotiation
• Presentation
• HubSpot CRM
• enterprise account management
• SaaS quota achievement
• Must be based in the United States

Nice-to-Have Signals

• Coachable attitude
• Strong communication
• Organizational skills
• Travel availability
• fintech
• regtech
• compliance software

Work Setup

• Location: United States
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: United States
• Travel: Ability to travel for customer and company events
• Employment type: Full-Time

Eligibility Gates

• Work authorization: Must be authorized to work in the United States
• Visa sponsorship: no

Not Specified in JD

• Salary range
• Visa sponsorship
• Equity
• Bonus
• Relocation
• Notice period
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Drive upsell and higher contract volumes for existing enterprise customers
• Conduct regular check‑ins and strategic syncs with high‑value accounts
• Coordinate with support to resolve issues quickly and maintain a strong customer experience
• Maintain >95% annual gross revenue retention month over month
• Partner with sales on prospect hand‑off and ensure smooth implementation
• Keep accurate records of meetings, notes, and deal stages in HubSpot
• Collaborate with the Head of Sales on large account upgrades and negotiations

Good Fit If You Have

• Highly coachable with a growth mindset
• Excellent written and verbal communication
• Organized and detail‑oriented
• Willingness to travel for customer and company events