
EMEA Solutions Engineering Specialist
Kong
Posted 2026-06-11
Customer Success & Delivery
Job Description
Ovii's Interpretation of the Role
The EMEA Solutions Engineering Specialist will act as a trusted technical advisor for enterprise clients, designing and demonstrating Kong's API and AI platform. The role blends deep DevOps, AIOps, and FinOps expertise with strong communication and project delivery skills to drive adoption and integration.
Role Snapshot
- Technical pre‑sales advisor
- Enterprise client engagement
- Proof‑of‑concept delivery
- Mentorship of junior engineers
- Project & delivery management
Must-Have Requirements
- AIOps
- Kafka
- API design
- API management
- OAuth
- OIDC
- JWT
- Cybersecurity best practices
- Linux
- Docker
- Git
- CI/CD pipelines
- SRE observability
- Automation technology
- Scripting
- Technical communication
- Project management
- solutions engineering
- technical architecture
- customer‑facing technical role
- Bachelor's degree in Computer Science, Engineering, or related technical field
Nice-to-Have Signals
- AI trends awareness
- Experience with orchestration tools
- Agentic AI experience
- AI orchestration tools
- Agentic AI
Work Setup
- Location: England, United Kingdom
- Work mode: ONSITE
- Employment type: Full-Time
What You'll Likely Work On
- Lead technical discussions and presentations with enterprise customers to uncover architectural and business requirements.
- Design and deliver proof‑of‑concept integrations showcasing Kong’s API, AI, and automation capabilities.
- Provide guidance on SRE observability, CI/CD, and infrastructure automation within customer environments.
- Collaborate with sales, product, and engineering teams to relay market feedback and influence product direction.
- Mentor junior solutions engineers and contribute to the team’s knowledge base.
- Manage multiple concurrent projects, ensuring timely delivery and clear stakeholder communication.
Good Fit If You Have
- Passion for AI trends, orchestration tools, and agentic AI.
- Experience guiding customers through complex system‑integration challenges.
- Strong interpersonal and presentation skills for both technical and non‑technical audiences.
Skills
- AIOps / FinOps
- Kafka
- API design & management
- OAuth / OIDC / JWT authentication
- Cybersecurity best practices
- Linux & Docker
- Git version control
- CI/CD pipelines
- SRE observability
- Automation & scripting
- Technical communication
- Project management