Developer Success Engineer

Ovii's Interpretation of the Role

The Developer Success Engineer partners with developers building on LiveKit, troubleshooting issues, creating sample code, and guiding customers to successful integration. This role blends hands‑on engineering with advocacy and support.

Role Snapshot

• Developer advocacy
• Technical support for LiveKit integrations
• Bug triage and resolution
• Sample & production‑grade code creation
• Documentation and guide authoring
• Customer success partnership
• Collaboration with sales & BD

Must-Have Requirements

• Production software debugging
• Programming language proficiency
• Technical writing
• English spoken and written communication
• building, shipping, and debugging production software

Nice-to-Have Signals

• Developer success engineering experience
• Community engagement
• Open source contributions
• LiveKit platform experience
• Multilingual ability
• developer community support
• open source contributions

Work Setup

• Location: Ireland
• Work mode: REMOTE
• Remote scope: UNSPECIFIED
• Remote countries: Ireland
• Employment type: Full-Time

Eligibility Gates

• Visa sponsorship: unknown

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility specifics

What You'll Likely Work On

• Support developers and companies building with LiveKit, both commercially and in the community
• Triage, fix bugs, respond to support tickets, and deliver sample or production‑ready code
• Write and maintain documentation, technical guides, and sample projects
• Collaborate with the developer community on technical issues
• Meet regularly with customers to ensure ongoing success on the platform
• Partner with Sales, Business Development, and Partnerships teams on strategy and customer conversations

Good Fit If You Have

• Prior experience in a similar developer‑success or support role
• Active involvement in developer communities or open‑source contributions
• Hands‑on experience building projects with LiveKit
• Multilingual ability to assist a global user base