Customer Engineering Director

Ovii's Interpretation of the Role

UiPath seeks a Customer Engineering Director to lead a regional technical consulting team in Greater China, driving pre‑sales and post‑sales engagements and overseeing professional services delivery. The role blends team leadership, solution architecture, and go‑to‑market strategy to accelerate adoption and expansion of the UiPath platform.

Role Snapshot

• Lead Customer Engineering team across Greater China
• Drive pre‑sales and post‑sales technical engagements
• Shape regional services go‑to‑market strategy
• Oversee professional services delivery for strategic accounts
• Coach and develop technical consultants
• Partner with sales and GTM leadership

Must-Have Requirements

• Leadership of customer‑facing technical teams (sales engineering, solution consulting, technical account management)
• Enterprise automation, AI, SaaS/cloud platform knowledge
• Pre‑sales and post‑sales experience
• Building technical field functions (role definition, KPIs, enablement)
• Commercial awareness of pipeline and adoption
• Executive stakeholder credibility
• Coaching on demos, POCs, technical storytelling
• Strong judgment in complex situations
• Executive communication and stakeholder management
• Fluency in Mandarin and English
• Leadership of customer‑facing technical teams
• Enterprise automation SaaS platforms
• Professional services delivery

Nice-to-Have Signals

• Familiarity with GTM motions, solution plays, partner and pipeline generation strategies

Work Setup

• Location: Hong Kong, Hong Kong
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Equity
• Bonus
• Travel requirement
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Lead, coach, and develop the Customer Engineering team across Mainland China, Taiwan, and Hong Kong
• Guide execution of demos, technical discovery, POCs, competitive positioning, solution design, and post‑sales guidance
• Partner with GTM leadership to prioritize high‑impact engagements and adoption opportunities
• Review and improve technical account strategies, adoption plans, and advisory engagements
• Build team capability through hiring, onboarding, enablement, performance management, and career development
• Connect technical recommendations to business outcomes and platform maturity
• Monitor regional patterns, adoption blockers, and competitive insights, sharing feedback internally
• Oversee scoped Professional Services delivery, acting as senior point of contact for escalations and milestone reviews

Good Fit If You Have

• Proven experience leading sales engineering, solution consulting, or technical account teams
• Strong judgment in ambiguous or complex customer situations
• Ability to translate technical positioning into compelling GTM narratives
• Fluency in Mandarin and English, both written and spoken
• Commercial awareness of pipeline progression, adoption, expansion, and retention