Cold Email Specialist

Ovii's Interpretation of the Role

We are looking for a Cold Email Specialist to own the full lifecycle of outbound email campaigns, ensuring high deliverability, strong client relationships, and measurable performance for a portfolio of 20‑30 accounts. The role blends technical troubleshooting, copy optimization, and cross‑functional collaboration in a fast‑moving startup environment.

Role Snapshot

• Own end‑to‑end cold email campaigns
• Drive deliverability & inbox placement
• Manage client relationships & retention
• Optimize copy, sequencing and personalization
• Collaborate with developers & ops teams
• Scale SOPs, documentation and workflows

Must-Have Requirements

• Cold email strategy & deliverability
• Inbox warm‑up & domain reputation management
• Outbound email infrastructure (APIs, SPF/DKIM/DMARC)
• Copywriting for outbound campaigns
• Client communication & relationship management
• Daily practical use of AI tools (ChatGPT, Claude)
• Automation workflow experience
• cold email agency experience
• lead generation
• outbound sales environment

Nice-to-Have Signals

• Instantly, Smartlead, Clay, Apollo, Lemlist, Outreach, HubSpot
• Familiarity with Zapier, Make (webhooks) automation
• Experience scaling outbound systems for startups or agencies
• Background in SaaS or lead‑generation environments
• experience with specific outreach tools
• SaaS or lead‑generation background

Work Setup

• Location: Colombia, Colombia
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: Colombia
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility beyond Colombia
• Education requirement
• Certifications
• Travel requirement

What You'll Likely Work On

• Own end‑to‑end cold email campaigns for 20‑30 active clients, handling performance, deliverability, and retention.
• Diagnose and resolve deliverability, inbox placement, and spam‑related issues, managing warm‑up systems and domain reputation.
• Write, test, and optimize copy, subject lines, sequencing, and personalization to boost open and reply rates.
• Communicate campaign results, manage expectations, and conduct regular client check‑ins to maintain relationships and reduce churn.
• Collaborate with developers, infrastructure teams, and outreach specialists to improve automation, APIs, and SOPs.
• Build and maintain documentation, workflows, and metrics dashboards to ensure SLA adherence and operational consistency.

Good Fit If You Have

• Takes ownership and acts without waiting for direction.
• Thrives in fast‑moving startup environments where processes evolve quickly.
• Communicates confidently with founders and executives.
• Enjoys troubleshooting both technical and operational campaign challenges.
• Passionate about client outcomes and retention.