Client Consultant

Ovii's Interpretation of the Role

The Client Consultant partners with enterprise health plans to retain and grow accounts by delivering data‑driven, consultative solutions. You’ll build strategic relationships, craft expansion business cases, and coordinate cross‑functional resources to meet client goals.

Role Snapshot

• Drive client retention
• Identify and pursue expansion opportunities
• Build strategic stakeholder relationships
• Deliver consultative, data‑driven recommendations
• Coordinate across sales, product, and marketing
• Leverage health‑tech expertise

Must-Have Requirements

• Account Management
• Client Success
• Sales
• Experience with musculoskeletal (MSK) or digital health solutions
• Bachelor’s degree or equivalent

Nice-to-Have Signals

• Gainsight proficiency
• Strong analytical skills
• Enterprise client support in high‑growth environment
• Data‑driven decision making
• Enterprise client support
• High‑growth environment
• Musculoskeletal (MSK) solutions

Work Setup

• Location: San Francisco, USA
• Work mode: HYBRID
• Remote scope: UNSPECIFIED
• Employment type: Full-Time

Not Specified in JD

• Visa sponsorship
• Salary range
• Remote eligibility
• Travel
• Security clearance
• Coding test
• Portfolio

What You'll Likely Work On

• Create and execute retention plans for assigned enterprise clients
• Identify upsell and cross‑sell opportunities and build business cases
• Develop and nurture relationships with HR leaders and key decision‑makers
• Analyze client goals and pain points to deliver tailored recommendations
• Align internal resources across Sales, Partnerships, Product, and Marketing
• Use data and insights to prioritize actions and measure outcomes

Good Fit If You Have

• Experience in digital‑health or benefits SaaS environments
• Familiarity with musculoskeletal health solutions
• Comfort navigating ambiguous problems and shaping strategy