Certification Specialist I

Ovii's Interpretation of the Role

The Certification Specialist I will proctor digital‑marketing certification exams, support candidates, and maintain exam integrity while collaborating with a remote marketing team.

Role Snapshot

• Exam proctoring & monitoring
• Candidate technical support
• Exam content review
• Customer service communication
• Remote collaboration

Must-Have Requirements

• HighLevel platform usage
• Customer service communication
• Exam proctoring and monitoring
• Technical support for candidates
• Time management and prioritization
• Problem solving and conflict management
• Collaboration
• Written and verbal communication
• Customer Relations/Service
• High School Diploma or equivalent
• High School Diploma or equivalent required

Nice-to-Have Signals

• Content creation and review
• Applicable degree (optional)

Work Setup

• Location: India, India
• Work mode: REMOTE
• Remote scope: COUNTRY_RESTRICTED
• Remote countries: India
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Travel
• Security clearance
• Coding test
• Portfolio
• GitHub
• Writing sample
• Cover letter

What You'll Likely Work On

• Conduct live, proctored certification exams for digital‑marketing candidates
• Enforce exam procedures and monitor candidates to prevent cheating
• Provide technical assistance to candidates during exams
• Maintain accurate records of exam results and candidate information
• Collaborate with the certifications team to refine exam processes
• Assist in creating and reviewing exam content and materials
• Identify and update outdated content to align with industry standards
• Gather user feedback and propose improvements

Good Fit If You Have

• Enjoys fast‑paced, remote‑first environments
• Self‑motivated with strong accountability
• Able to explain complex concepts clearly and concisely