Campaign Operations Specialist

Ovii's Interpretation of the Role

The Campaign Operations Specialist executes and monitors review‑generation campaigns for G2, ensuring SLA compliance and data accuracy. The role works across both Customer Review Campaigns and Review Managed Services, collaborating with internal stakeholders and maintaining clear documentation.

Role Snapshot

• Execute review generation campaigns
• Manage campaign setup and monitoring
• Maintain documentation and data integrity
• Track performance and flag issues
• Cross‑train across CRC and RMS delivery
• Communicate updates to internal stakeholders

Must-Have Requirements

• 2–4 years campaign execution or digital marketing operations experience
• Bachelor’s degree in Marketing, Business, Communications, or related field
• Detail‑oriented execution within structured workflows
• campaign execution
• digital marketing operations
• Bachelor’s degree in Marketing, Business, Communications, or related discipline

Nice-to-Have Signals

• SFDC (Salesforce)
• LinkedIn Campaign Manager
• Iterable
• Claude or other AI tooling
• experience with SFDC, LinkedIn Campaign Manager, AI tooling, Iterable

Work Setup

• Location: Bengaluru, India
• Work mode: ONSITE
• Employment type: Full-Time

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Travel requirements
• Security clearance
• Coding test
• Portfolio

What You'll Likely Work On

• Set up, launch, monitor, and optimize review campaigns following defined workflows
• Support LinkedIn‑based campaigns, handling targeting, setup, and performance tracking
• Manage campaign lists and execution while meeting SLA targets
• Document campaign details and ensure data integrity across systems
• Track key performance metrics and escalate risks or issues promptly
• Follow established SOPs to guarantee consistent execution quality
• Develop proficiency in both CRC and RMS to provide team coverage
• Provide timely internal updates on campaign status and blockers

Good Fit If You Have

• Highly detail‑oriented with strong organizational skills
• Clear communicator who can update internal stakeholders effectively
• Willingness to learn and build proficiency across multiple campaign types
• Ability to troubleshoot issues and escalate appropriately