BACOLOD - Trust and Safety Moderator (Permanent Onsite)

Ovii's Interpretation of the Role

Join Keywords Studios as an onsite Trust & Safety Moderator in Bacolod, safeguarding gaming communities by reviewing text, images and video for harmful content. You’ll collaborate with internal teams, generate analytical reports and help improve moderation tools.

Role Snapshot

• Onsite content moderation
• English C1‑C2 communication
• Gaming community safety
• Text, image & video review
• Analytical reporting
• Cross‑team collaboration

Must-Have Requirements

• English communication (C1‑C2)
• Content moderation (text, image, video)
• Emotional stability / stress resilience
• Multitasking and prioritization
• Analytical reporting
• Collaboration with internal teams
• content moderation
• gaming community safety

Nice-to-Have Signals

• Discord / forum moderation experience
• online forum or Discord moderation

Work Setup

• Location: Bacolod, Philippines
• Work mode: ONSITE
• Employment type: Full-Time

Application Requirements

• Assessment mentioned

Not Specified in JD

• Salary range
• Visa sponsorship
• Remote eligibility
• Education requirement
• Certifications

What You'll Likely Work On

• Monitor and filter user‑generated content to block harassment, hate speech and violent material
• Audit interactions, assign severity levels and compile trend reports for process improvement
• Collaborate with product and operations teams to address moderation requests and tool updates
• Participate in feature testing and contribute ideas for moderation‑tool enhancements
• Maintain accountability for assigned tasks and meet delivery timelines
• Adapt quickly to changing priorities while preserving a positive attitude

Good Fit If You Have

• Prior experience as a Trust & Safety Moderator
• Familiarity with moderating gaming forums or Discord communities
• Strong emotional stability and ability to handle stressful content
• Optimistic, hard‑working mindset and resilience